Terms of Service
The agreement between you and Kauzio when using our products.
Last updated · 11 May 2026
These terms govern your access to and use of Kauzio Pulse, Kauzio Halo, the Kauzio Lumi and any related services (the "Service"). By creating an account you agree to them.
1. Your account
You must provide accurate information when registering. You are responsible for all activity under your account and for keeping your password and API keys confidential. Tell us immediately at [email protected] if you suspect unauthorised access.
2. Plans, trials and billing
Paid plans renew monthly. The 14-day free trial requires no card and ends automatically unless you upgrade. You can cancel any time. your plan continues to the end of the current billing cycle. We don't do surprise charges; price changes are announced 30 days in advance.
3. Acceptable use
You agree not to:
- Use the Service for anything unlawful
- Resell or sublicense the Service without written consent
- Attempt to reverse-engineer the engines
- Upload other people's data without lawful basis
- Abuse the AI features to spam, defraud, or generate harmful content
4. Your data, your ownership
Anything you upload is your data. You grant us a limited licence to process it for the purpose of providing the Service. We never use your business data to train shared models.
5. AI outputs & decision certificates
Kauzio's engines surface analysis, recommendations and verdicts, but decisions are made by humans. Outputs are not financial, legal, medical or professional advice. Decision Certificates are cryptographic records of a decision and its inputs. useful for audit trails, not warranties.
6. Service availability
We target 99.9% uptime for paid plans. Free tiers come with best-effort availability. Scheduled maintenance is announced. Outages and incidents are posted at status.kauzio.com.
7. Termination
You can delete your account at any time from Settings → Data & Privacy. We may suspend or terminate accounts for breach of these terms, with notice where reasonable.
8. Liability
The Service is provided "as is". To the extent permitted by law, Kauzio is not liable for indirect or consequential losses. Our total liability in any 12-month period is capped at the fees you paid in that period.
9. Governing law
These terms are governed by the laws of England and Wales. Disputes are subject to the exclusive jurisdiction of the courts of London.
10. Contact
Questions about these terms: [email protected]
